- Mohalla Shatab Garh Purana, Sialkot 51310, Punjab, Pakistan. 0
- +92 328 5630911
OMAL / CUSTOMER CARE
Precision instruments.
Clear delivery expectations.
From Sialkot to your destination, understand how shipping is arranged for your surgical and medical instrument order.
Discuss your shipment ↗
PURPOSE-BUILT INSTRUMENTS
For distributors, hospitals
and OEM partners.
01 / ORIGIN
02 / DESTINATION
03 / SHIPPING PLAN
BEFORE YOU ORDER
The shipping details that matter—agreed for your order, in writing.
Need clarification? Ask before confirming your order.
THE SHIPPING DETAILS
01 / SHIPPING
We supply surgical and medical instruments to international buyers. Shipping availability and the suitable delivery service depend on your destination, the products ordered and the size of your shipment. Please include your country and postal code when requesting a quote.
02 / SHIPPING
Preparation time depends on stock availability, order quantity and any OEM or custom requirements. The expected dispatch schedule is confirmed with your quotation or order confirmation. Dispatch time and carrier transit time are separate.
03 / SHIPPING
Shipping is quoted for your order and destination. Package weight, dimensions and the agreed delivery service may affect the cost. Please refer to your written quotation for the shipping amount and any services included before confirming your order.
04 / SHIPPING
For international shipments, customs clearance, import documents and any duties or taxes depend on the destination. The applicable shipping terms and responsibility for these charges are to be confirmed in your quotation. Please tell us about any import requirements before dispatch.
05 / SHIPPING
Ask our sales team for the dispatch status and the tracking or shipment reference available for your selected service. Transit estimates may change due to carrier operations, customs processing, public holidays or circumstances outside the planned schedule.
06 / SHIPPING
Please check the package and items on arrival. If anything appears damaged or missing, keep the packaging and share your order reference, photographs and details with our sales team promptly so the issue can be reviewed.
07 / SHIPPING
Check the delivery address and recipient contact details before confirming the order. Contact us as soon as possible if a change is needed; availability and any additional cost depend on the shipment stage. For return conditions, please see our Returns & Refund Policy.
FROM ENQUIRY TO DELIVERY
01
Send the product details, quantity and delivery destination.
02
Confirm the shipment plan, estimated schedule and agreed costs.
03
Contact our team for dispatch updates and delivery support.
LET’S PLAN YOUR SHIPMENT
Talk to the OMAL team about your next surgical or medical instrument order.
sales@omalsurgicalinstruments.com
Email our teamSialkot, Punjab, Pakistan